![]() Some people collect LinkedIn connections as if they were a meaningful indicator of professional influence (am I too cynical?). Once the first Jabra employee added me as a connection, I was only one degree of separation away from most Jabra executives. Step 3: I cheerfully opened a in a new browser window! Step 2: I wrote the Act one of this blog post and, Step 1: no matter what the support said, I applied for the warranty and sent the headset off to an authorized repair shop. But there is a good chance no one will give a single damn about my little rant, and I wanted to make sure I get my refund before I fire my only shot. I have realized Jabra is never going to take me seriously and my only hope is to play the public shaming card. You see, after the Jabra Support representative casually admitted that they are just playing mind games with me, I was pissed, but after the Team Lead told me to stick my request for a refund up my …, I was furious. What you read above was not meant to impress you - the reader - it was meant to impress Jabra executives. #Jabra direct chromebook full“Jabra does not support use of our Bluetooth (BT) headsets connected to native BT in any computer running full operating system (o/s)” Oh, you are going to escalate my case to your manager? Ok, I will wait for the answer… Stop trying to fool me, the reseller has no reason to give me a refund just because you falsely advertised your product! No, I can not work it out with the reseller, do you remember how you deceived me for weeks? Now I have missed the return period. “Such is our policy”? Stop using bureaucracy as an excuse, you falsely advertise your product, do you realize the amount of damage you are going to cause to your brand? It will outweigh some refund by a thousandfold. What do you mean the warranty does not cover a refund, only a replacement? Are you seriously offering to replace a product that does not work as advertised with the same product that will not work as advertised? Give me my refund and I will be on my way… I do not want to live on this planet anymore. #Jabra direct chromebook installWait, are you saying the headset can’t connect to a computer via native Bluetooth? And you knew it the whole time? While you asked me to try a different device, to update drivers, to install Jabra software, to meet with your technician… ![]()
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